Terms & policies

Revised Feb 13, 2020

Quick facts

• Our quotes are valid 2 weeks after you recieve it.
• The quotes refers to the terms on this page.
• Signing is done by acceptance via email.

• Content is shared via Slack or assigned cloud service. Always use the designated email address.

• Please send all feedback via email or chat. And answer in existing conversations, please do not start new discussions. We don’t want to lose any of your answers.

Terms for web design

We refer to these terms in the quote. When you accept the quote, you accept the terms below.

SUMMARY:

We will always do our best to meet your needs and expectations, but it is important to have things written down so that we both know what is what, who will do what and when, and what will happen if something goes wrong. wrong.

In this agreement you will not find any complicated legal terms or long passages of unreadable text. We have no desire to trick you into signing something you may later regret. What we want to achieve is what is best for both parties, both now and in the future.

WHAT DO BOTH PARTIES DO?

You have the power to enter into this agreement on behalf of yourself, your company or your organization.

You will provide us with the assets and information we need to complete the project and you will do so when we ask you to do so and in the formats we ask for.

You will be able to review our work, provide feedback and approval in good time.

You answer our questions via email as soon as you can.

Deadlines work in two ways, so that you are also bound by the dates we put together. You also agree to abide by the payment plan specified here and in the quotation.

We have the experience and ability to do everything we have agreed on and we will do everything quickly and professionally.

We build your website on a hidden development server that you get full insight into. This is neither searchable nor public.

We strive to meet the agreed deadline and maintain the privacy of everything you give us.

DESIGN PROCESS

We create a basic design that is responsive and adapts to different screen sizes. We build pages with WordPress, the world’s most used CMS, with the theme Divi, one of the world’s most used WordPress themes.

Our work is permeated with security and long-term perspective. We only use extensions that are safe and up-to-date, and whose authors give us good support.

We have the right to hire a subcontractor for all or part of the project. We are responsible for these, and they assume the same responsibilities as us under this agreement.

You are constantly given the opportunity to follow the progress of the project and provide feedback. It is in your interest to reply to email as soon as you can to keep the schedule we agree on. Delays caused by late answers to our questions are your responsibility.

If at any stage you change your mind about what you want to be delivered and/or are not satisfied with the direction our work is taking, you pay us in full for the time we have worked for you and then we end the collaboration.

TEXT AND IMAGE CONTENT

Our price is valid provided that the image material is adapted for use on the web (format: jpeg or png) and that your texts are complete, structured, translated and ready to use (format: email, doc, rtf or txt). If processing of the content is required, we charge according to our hourly rate.

COMPATIBILITY WITH BROWSERS IN COMPUTERS

We test the webpage with current versions of Safari, Chrome and Firefox for MacOS, and with Chrome and Edge for Windows 10. If you need functionality in older browsers or in an older operating system, we can offer it in a separate quote.

COMPATIBILITY WITH MOBILE BROWSERS

We test the webpage in regular screen sizes on mobile devices. With Safari and Google Chrome for iOS, and with Google Chrome for Android. We are unable to test the site in Blackberry, Windows or unusual Android devices or other mobile browsers.

SEARCH ENGINE OPTIMIZATION (SEO)

We can’t guarantee your good Google search results. But the web pages we build are available for search by all search engines. We add snippets and a sharing image to social media according to the principles of OpenGraph .

CHANGES AND REVISIONS

We never want to limit your ability to change. The target price in the quotation is based on the time we estimate we need to accomplish everything you have told us you want to achieve, but we are happy to be flexible. If you want to change or add something new, we will give you a separate quote for these.

HOSTING AND DOMAIN NAME

Domain names can be booked by us and will be transferred to you after payment of the final invoice. Web hosting is booked in your name. If we choose a domain name provider or web hosting, work on this is included in the price. However, if you already own a domain name or have web hosting set up, and the work for installing and/or redirection of domain names takes longer than 30 minutes, we have the right to charge for additional working time.

SUPPORT AFTER START UP

A WordPress website should never be neglected in terms of technical support. After launch, technical support is included the first 14 days. Unless we have agreed otherwise, the support will automatically switch to a customized support agreement. Do you want to take care of the support yourself? Notify us within these 14 days so we can register you as the site administrator.

LICENS FEES

While we have an ongoing business relationship license for the theme Divi (and the plugins Divi Builder, Monarch and Bloom) is included. If our business relationship is terminated, you must purchase your own licenses in order to update them on your own.

Licenses for all other plugins included in the assignment are included in the first year. You can then take over the responsibility or we will charge you for a share of the license cost annually in advance. If the payment is terminated, the license will be deactivated.

LEGAL MATTERS

We will carry out our work in accordance with good industry practice and the standard expected from a qualified company with relevant experience. We have the right to cooperate with others in this project. These assume the same responsibilities as we do.

We cannot guarantee that our work will be error free and so we cannot be held responsible for you or any third party for damages, including lost profits, lost savings or other consequential or special damages.

Your liability to us is limited to what is payable under this contract and you will not be liable to us or any third party for damages, including lost profits, lost savings or other consequential or special damages, even if we have informed you of them.

Finally, should any provision of this contract be unlawful, invalid or for any reason unenforceable, that provision shall be separated from this agreement and shall not affect the validity and enforceability of the remaining provisions.

IMMATERIAL RIGHTS

Just to be clear, “intellectual property” refers to all patents, rights to inventions, copyrights (including rights in software) and related rights, trademarks, domain names on the Internet, rights in design, database rights, rights in confidential information (including know-how) ) and all other intellectual property rights.

First, you guarantee that all parts of the text, images or graphics you specify are either owned by you yourself or you are authorized to use them. When you provide me with text, pictures or graphics, you agree to protect us from all claims of a third party’s intellectual property rights.

We guarantee that all parts of the work I deliver to you are either owned by us or we have been authorized to give them to you. When we provide you with text, images or other graphics, we agree to protect you from all claims of third party intellectual property rights.

Provided that you have paid for the work and that this agreement has been concluded, we grant you all intellectual property rights as follows: You own the website we design plus the visual elements we create for the site. The source files and finished files are stored in your web host in a special folder because we are not required to keep a copy.

We will own all intellectual property rights that we have developed before, or developed separately from this project and will not be paid by you. We will own the unique combination of these elements that make up a complete design, unless we agree otherwise.

SHOW UP OUR WORK

We love to show our work, so we reserve the right to show all aspects of the creative work, including sketches, work-in-progress and the finished project in our portfolio, social media and on our own and others’ websites. If you do not allow this, please let us know. If you have written a review, we are allowed to publish it with your name, link and your picture. Publishing reviews on other sites is regulated by the respective site.

PAYMENT PLAN

We are convinced that you understand how important it is that you pay our invoices immediately, because we are a small company. We issue invoices as PDF and you pay to any of the accounts specified in the invoice within 10 days after the invoice date. You are responsible for your charges for transferring to our accounts.

50% of the target price must always be paid in advance. No work is started before the payment is posted.

For projects that take less than one month to complete: Final invoice minus the advance, plus compensation for extra work done after you have approved my work. This should be completed before we launch the site.

For projects that are estimated to need longer than one month or that gets delayed for any reason: We reserve the right to sub-invoice the equivalent of 30% of the target price one month after start-up. Before the launch of the website, the remaining 20% ​​plus compensation for extra work done must be paid.

MODIFICATIONS

Changes to our terms may be needed for a variety of reasons. If this happens we will notify it via email. If you have objections to these, you must notify us within 8 days of receiving the email. Otherwise, the new conditions apply directly, and also for the current project.

BUT WHERE IS ALL THE FINE PRINT?

Just like a parking ticket, none of us can transfer this agreement to anyone without the other’s permission.

We both agree that we will comply with all relevant laws and regulations in conjunction with the scope of this Agreement and will not cause others to violate any relevant laws and regulations.

Although the language is simple, the intentions of both parties are serious and our agreement is a legally binding document.

Terms for support

You engage us as an independent supplier to carry out the work described in the service you have purchased.

It is necessary to access all parts of your website, therefore you allow us or our subcontractor, access to all directories and files at your web host including writing permissions, as well as permission to install additional and necessary add-ons and arrange routines to take care of contracted services. You give us the right to decide how and when the assignment is to be performed.

PRICES AND PAYMENTS

When ordering, you agree to be charged via invoice. The invoice must be paid before the contract period begins. All prices and terms are subject to change, and changes are announced in email, newsletters, in posts on our Facebook page or in our blog.

Unused prepaid time will be transferred to the coming month. For support agreements, daily prices apply, just like with hour banks. Theme license is not included in the agreement, it is the customer’s responsibility to pay for and extend.

Site owners who do not arranged for support assume full responsibility for the daily work, keeping all components updated, maintain security and backups. If the customer orders assistance from us, we charge according to the regular hourly rate, with the addition for on-call time. Invoice is done monthly and invoice fee is added. If the client has prepaid hours in time bank, we will pull from these.

TERMINATION AND REFUNDS

Service contracts, prepaid minutes and time bank can be used until they are exhausted. Timebank can be transferred to websites that you own, but not to another customer.

REFUSAL OF SERVICE

We reserve the right to refuse service to websites that contain illegal, offensive, obscene, hateful, malicious content or for any other reason.

THIRD PARTY OR CUSTOMER CHANGES

With a WordPress website you as an administrator can edit the content yourself and update the theme and extensions.

If anyone other than us or our subcontractors work with the website, damages the design or impairs visibility or function, the extra time that is spent to restore according to the hourly rate is charged. Minimum charge is one hour.

Although there are limitations to the guarantees we can offer, it is very important for us that you become satisfied. Read and understand our limits of responsibility before ordering services.

We do not guarantee, represent or warrant that the features of your web pages will be able to meet your requirements or that the operation of web pages will function without interruption or error.

You expressly agree that your use of, or inability to use, the features contained in these web pages or web pages on the Internet is at your own risk. The features of web pages created for you are provided “as is” and “as available” for your use, without any guarantees of any kind. The entire risk to the quality and performance of web pages rests with you as a customer.

To the extent not prohibited by law, we will under no circumstances be liable to you or any third party for any damages, including; but not limited to; losses, lost savings, loss of data, business interruptions, or unforeseen consequential or special damages as a result of the operation of or inability to use these websites, for any reason, even if you have been informed of the risk of such damages.

We do not represent or warrant that the features of the Website will be free from loss, damage, attacks, viruses, disruptions, security breaches, and we disclaim all liability in connection therewith.

If client does not renew the theme license upon termination of its support, we are not able to fulfill our responsibility under this agreement. Then the full responsibility passes on to client until the license is extended. This support agreement will be resumed once the theme license has been paid.

This agreement is governed by local law without regard to its laws and regulations. You expressly agree that all claims or disputes with us or that are in any way created for the use of your created web pages are governed by the local court.

APPROVAL

Please note that by ordering and paying a contract, you agree to these terms of use as written here. We reserve the right to change or update the terms without notice.

Customer agrees to the terms of this Agreement in its own name or on behalf of its organization or company. This Agreement constitutes the entire agreement between the parties.

Privacy policy

The website address is: https://swedish.works. The site is operated and owned by Jolico, hello@swedish.works.

WHAT INFORMATION DO WE COLLECT AND WHY?

Comments:
When you comment on a post, your comment, your IP address, and a user-agent string are saved to help detect spam messages.

Profile Picture:
An anonymous string created based on your email address is sent to the Gravatar service to determine if you are registered there. The Gravatar privacy policy can be read here. Once your comment is approved, your profile picture will be publicly displayed with your comment.

Contact form:
When you fill out a contact form you give us access to this information so that we can answer your request and help you further. If you leave a comment, you can choose to save your name, email address and website in a cookie file. This is so that you do not have to fill in this information again the next time you comment.

Embedded content from other sites:
Articles on this website may contain embedded content (eg videos, pictures, articles, etc.). Embedded content from other websites behaves exactly the same way as if the visitor has visited the other website. These sites may collect information about you, use cookie files, embed additional third-party tracking and monitor your interaction with said embedded content, including tracking your interaction with this embedded content if you have an account and are logged into the site in question.

Purchases on the website:
We can offer purchases of goods and services on the website. Vendors of each payment system act as agents for us and handle your information according to my terms. No sensitive information such as card data or account number is stored on the website. We only know that you paid.

DO YOU USE COOKIES?

A cookie is a small text file that the web site creates and saves on your computer. Only we can access this file. You can set your browser so that it rejects cookies or displays when they are sent (your browser settings provide guidance on how to do this). If you decline cookies, the result may be that you cannot use certain parts of the site and that you do not receive personal information.

The site uses cookies for the following purposes:

Necessary cookies – these cookies are mandatory to be able to use features on the website, such as logging in. These cookies do not store any personal information.

Feature-related cookies – these cookies allow us to offer services on the website, such as comments or purchases on the website. For example, they may remember your name and email so you don’t have to enter them the next time you comment.

Analysis cookies – these cookies are used to track the use and performance of the website and its services.

You can delete saved cookies through your browser settings. Alternatively, you can control third-party cookies through optout.aboutads.info or youronlinechoices.com. For information about cookies, visit allaboutcookies.org.

WHAT APPLIES TO THE NEWSLETTER?

We can offer visitors to subscribe to a newsletter. The newsletter is handled by a third party who handles your information as our agent. Everything is handled safely and not shared with outsiders. Cancellation of the newsletter or change of your information takes place via links in the newsletter.

MARKETING WE SERVICES FOR CHILDREN?

We do not actively collect data from children or minors. We do not market services to children and minors.

HOW DO WE ANALYZE WEBSITE TRAFFIC?

The website uses Google to measure traffic to the site. On your first visit to the site you have the option of accepting cookies or not.

Google has its own privacy policy (link). If you no longer want to be tracked by Google Analytics, visit their opt-out page.

HOW LONG DO WE SAVE YOUR INFORMATION?

If you submit a comment, it and its metadata are saved without a time limit. The reason for this is that we need to be able to handle follow-up comments automatically. If you email us, we will retain this information for as long as it is needed to fulfill our responsibility and provide you with the necessary support after the purchase.

HOW DO YOU CHECK SPAM COMMENTS?

Comments are automatically checked by Akismet, an automated spam detection service.

WHAT RIGHTS DO YOU HAVE ABOUT YOUR INFORMATION?

You can request an extract with the information the website has stored about you. You can also request that we delete all personal information we have stored about you, for example in conversations via email and chat. This does not include information that we have to save for administrative and legal reasons, or for security purposes.

HOW DO WE HANDLE PERSONAL INFORMATION?

We do not share personal data with other parties. We take all reasonable legal, technical and organizational measures to ensure that your data is handled securely and with an adequate level of protection when transferring to or sharing with such selected third parties. We do not sell, exchange, or transfer your personal information to any third parties. This does not include trusted third parties who help us operate our website, conduct our business or provide services to you, as long as these parties agree to keep this information confidential, in accordance with the agreements entered into and the contents of this policy. We may provide necessary information to authorities such as the police, the tax authorities or other authorities if we are required to do so by law or if you have approved us to do so. An example of the legal obligation to provide information is for measures against money laundering and terrorist financing.

HOW DO WE HANDLE THE DATA SECURITY?

We always strive to process your information within the EU. However, in certain situations the information may be transferred to and processed in countries outside the EU by another supplier or subcontractor. Since we are determined to always protect your information, we will take all reasonable legal and organizational measures to ensure that your information is handled securely and with a level of protection comparable to the protection offered within the EU.

We take all relevant steps to protect your information. All identifiable personal information is subject to access restrictions to prevent unauthorized access, alteration or abuse. The traffic between you and the website is encrypted using SSL (https). Only those with special authorization for those systems can access them.

We follow general standards in terms of data security and to protect the information you share with us. This applies both in transmission, handling and storage. You should be aware that no transmission of information on the Internet is 100% secure. We strive to use accepted business practices to protect your personal information, but we can never guarantee full security.

YOUR RIGHTS TO ACCESS, CORRECTION AND DELETION:

You can request extracts of the information you would like to know and verify the information we have about you.

You have the right to correct incorrect or incomplete information about yourself.

You have the right to request the deletion of your information in cases where the data is no longer necessary for the purpose for which it was collected. However, there may be legal obligations for us that prevent us from deleting parts of your information immediately. These obligations arise from accounting, tax, bank money laundering or consumer law. We then block the information that we are obliged to store from being used for purposes other than fulfilling our legal obligations.

WHO IS PERSONAL DUTY RESPONSIBLE?

If you have any questions about data protection and how we handle your security and your rights, contact us at hello@swedish.works.

If we have not done enough, please contact your local Data Inspectorate.

Contact Swedish.Works

Email

hello@swedish.works

Messenger

m.me/svensk.punkt.design

Facebook

facebook.com/svensk.punkt.design

About SwedishWorks

We are a private company based in Hong Kong.

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